PAYMENT FREQUENTLY ASKED QUESTIONS

What is a Security/CVV/CID code?

  • It is a security feature.
  • It is a 3 digit number that appears on the back of Visa / MasterCard / JCB / Switch / Maestro / Solo cards.
  • It is the 4 digit number on the front of American Express cards.
  • The security code helps validate that the customer actually has the credit card in his/her possession, and that the credit / debit card account is legitimate.
Credit Card Amex Credit Card

What is an Expiration Date/Valid Thru Date?

  • When you’re issued a credit/debit card, it has an Expiration Date.
  • Credit/Debit cards normally expire three years from the date of issue in order to comply with fraud and loss prevention laws.
  • It can be found on the front of your credit/debit card.
Credit Card Expiration Date

What is the pound key?

  • The pound key looks like this #

Which credit/debit cards do you accept?

  • All major debit and credit cards accepted.